At HEAT MVMNT, we are committed to making our app and its services accessible to everyone, regardless of ability or disability. We strive to provide an inclusive and equal opportunity for all users to access and utilize our app.
Our Accessibility Commitment
We aim to make our app comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and the European Union’s Accessibility Act. We are continually working to improve the accessibility of our app and ensure that it is usable by everyone, including people with disabilities.
Accessibility Features
Our app has the following accessibility features:
- Clear and consistent navigation and layout
- High contrast colors and clear typography
- Closed captions for multimedia content
- Screen reader compatibility
- Keyboard-navigable interface
- Alternative text for images
Limitations and Known Issues
We are aware that some parts of our app may not be fully accessible, including:
- Some third-party plugins and components
- Legacy content that has not been updated to meet current accessibility standards
- Complex interactive elements that may not be fully accessible to screen readers or keyboard-only users
Contact Us
If you encounter any accessibility issues or have suggestions for improving the accessibility of our app, please contact us at [email protected]. We will respond to your inquiry within 3-5 business days and provide a plan for addressing any accessibility issues.
Grievance Procedure
If you are dissatisfied with our response to your accessibility concern, you can file a complaint with the relevant authorities, such as the German Federal Commissioner for the Disabled (Behindertenbeauftragter des Bundes).
Review and Update
We will review and update this Accessibility Statement annually or as needed to reflect changes in our app and services. The most recent update was on [insert date].
Acknowledgement
By using our app, you acknowledge that you have read and understood this Accessibility Statement.
Help and Resources
For more information on accessibility and assistive technologies, please visit the following resources:
- Web Content Accessibility Guidelines (WCAG) 2.1
- European Union’s Accessibility Act
- German Federal Commissioner for the Disabled (Behindertenbeauftragter des Bundes)
Thank you for using HEAT MVMNT – The Sneaker App. We are committed to making our app accessible to everyone.